Enshrouded Dedicated Server Query Tool

You can query servers by address, or search for servers by name.

  • Address: Enter an IP address to query all Enshrouded servers registered with Steam at that IP, or enter both an IP and query port to query a specific server.
  • Name: Enter a full or partial server name to find all servers with a matching name that are registered with Steam.


Troubleshooting

Server not found by tool

If your server is not found, first ensure it is currently running and you have forwarded the server port (UDP) from your router to your server PC. Next, enter both the IP and port of the server into the tool. Then you can try to narrow down the cause with the following steps.

  • If it is still not found, then either the address or port is incorrect, the server is misconfigured or something is blocking communication on the port. Some possible causes:
    • The IP listed in enshrouded_server.json may be correct. In most cases, this should be set to 0.0.0.0. In rare cases with multiple active network adapters, you may want to set it to a statically assigned local IP.
    • A firewall or security software on the server PC may be blocking the application or port.
    • A firewall on a router may be blocking the port.
    • A missing or misconfigured port forward on a router
    • A double NAT (two routers in sequence)
    • Some other network related issue.
  • If the server is able to be queried, check that it reports the correct App ID.
    • If the app ID is not 1203620, then most likely you are running the server from a Steam client. You need to run the server directly from disk and not from a Steam client.
    • If the app ID is correct, but the server is not registered with Steam, then you may have a more complex network issue preventing the server from communicating with Steam servers or from registering with the correct IP.

Server registered but query failed

If the tool shows that your server is registered with Steam, but shows an error when querying the server directly, this usually indicates that the query port is not properly open or forwarded. For this case, follow the same steps as indicated above in the "Server not found by tool" section.

Server found by tool but not in game

First, make sure the correct app ID is reported by the tool (1203620). If not, then make sure you run the game directly from disk and not from a Steam client.

Due to how Steam server listing works, the list of servers in game will populate slowly over time, and will eventually stop once it reaches some threshold. This generally means that far away servers will not show up at all. Closer servers may take a while to show up.

To work around this issue, you can press the button labeled "Find server (IPv4 address)" and enter the IP and port of the server, separated by a colon. For example: 1.2.3.4:15637. Note that the port is required!

A better option is to add the server to your Steam favorites so that you do not have to look it up every time. Servers in your Steam favorites should always show at the top of the list in-game.

  1. From your Steam client, open the "View" menu at the top and select "Game Servers".
  2. In the window that opens, press the "Favorites" button at the top, then press the "+" button at the bottom. Enter the IP and port of the server, separated by a colon. For example: 1.2.3.4:15637. Then press "OK".
  3. You should then see the server appear in the favorites list. You can now close this window and return to the game.

Cannot connect to server

If the query tool finds your server, but you are not able to connect, check the following.

Server version mismatch

The tool will tell you the version the server is currently running. Compare this to the version show on the main menu within the game. If these versions do not match, then either the server or client is not updated. The game does not allow connecting to a server running a different version.

Cannot connect from same network

If people are able to connect to your server externally, but not from within the server's local network, then most likely the router does not support NAT loopback. Most of the time, you can work around this by entering the local IP of the server PC when connecting from within the network rather than the public IP.

Cannot connect from outside of network

If people are able to connect from within your network, but not externally, follow the same steps as above in the "Server not found by tool" section.

How to get help

If you are unable to resolve an issue with your server, you can join the official Enshrouded Discord server and explain your issue in the #server-support channel.